In the instance that Acumen Education decides to give me a release letter will there be a fee to obtain this letter?
You will not have to pay any fees for issuing you a release letter.
During the mid of my course if I need to withdraw from a particular course and join another educational institute will Acumen Education provide me with a release letter? What are the conditions that would apply and under what circumstance will I be given this letter?
a) You have a valid offer letter from another educational institution b) It may not be in the best interest of the student. In other words you are asked to take a transfer c) If there are no outstand fees and complaints or appeal against you.
I would like to know what a Principle Course of Study is.
It is the main stream/course of study. This basically means that the highest program in a package of courses.
If I do not clear a particular unit and am marked as “NYC”, what will be consequences? Will I be given another chance?
You will then have one more opportunity to correct and/or submit you work before the end of the term at no extra cost if you have been marked “NYC” in any of the assessment tasks.
Is it mandatory to finish all of the assessments in order to pass a particular unit? Will there be any exemptions?
Yes you need to obtain a pass grade or “C” which means competent in every assessment to pass the unit. No exemptions are allowed.
How many different types of assessments are contained in a unit?
It completely depends on the course; a unit may contain written and practical tasks, case study, projects, presentations, tests, and exams.
What process does Acumen Education follow in order to keep a track of how their students are progressing in their respective courses?
Acumen Education tracks a student’s academic progress via “TEAMS” which is their student management database. This clearly highlights the progress of the student and is closely monitored through a clearly designed process and policy.
Explain what is meant by ‘Course Progress’?
Every student is given a time table outlining the units he has to complete in a given time frame. This continued progress is closely monitored until the student completes all units within that time frame.
How does the college deal with students who do not attend classes regularly?
Students who are not coming regularly are reported by the Trainers. This information is then passed on to their course Student Support Officer (SSO). They in turn contact their student and conduct a counselling session with them and advise them regarding their irregularities.
Does Acumen Education maintain attendance records for its students?
Acumen Education maintains records of attendance. Even though we do not follow the attendance based policy we insist that the students come regularly and that their attendance is linked to their academic performance