Is it mandatory to finish all of the assessments in order to pass a particular unit? Will there be any exemptions?
Yes you need to obtain a pass grade or “C” which means competent in every assessment to pass the unit. No exemptions are allowed.
How many different types of assessments are contained in a unit?
It completely depends on the course; a unit may contain written and practical tasks, case study, projects, presentations, tests, and exams.
What process does Acumen Education follow in order to keep a track of how their students are progressing in their respective courses?
Acumen Education tracks a student’s academic progress via “TEAMS” which is their student management database. This clearly highlights the progress of the student and is closely monitored through a clearly designed process and policy.
Explain what is meant by ‘Course Progress’?
Every student is given a time table outlining the units he has to complete in a given time frame. This continued progress is closely monitored until the student completes all units within that time frame.
How does the college deal with students who do not attend classes regularly?
Students who are not coming regularly are reported by the Trainers. This information is then passed on to their course Student Support Officer (SSO). They in turn contact their student and conduct a counselling session with them and advise them regarding their irregularities.
Does Acumen Education maintain attendance records for its students?
Acumen Education maintains records of attendance. Even though we do not follow the attendance based policy we insist that the students come regularly and that their attendance is linked to their academic performance
When a student fails to pay his fees on time due to personal reasons, what action will be taken on such students as per the policies of the college?
The student will have to request for an extension through a request form and would normally be granted an extension if the case is genuine. However, if the student fails to notify the college then a breach letter notice will be sent to the student for not paying his fees on time and not informing the college regarding his late payment
If I request for a refund on my fees due to any unforeseen circumstance, could I get a refund on the fees? What is the refund policy?
Acumens’ policy states that we can only refund the tuition fees. This will also be subject to those fees that is unused.